•     0

    Your shopping bag is currently empty.

PRIVACY POLICY

PRIVACY STATEMENT

----

WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

SECTION 1 - EMAIL NEWSLETTER

Our email newsletter is used to communicate new product availability, contests, promotions and discounts. If a user agrees to receive our email newsletters, they need to provide a valid e-mail address.

SECTION 2 - CONSENT

How do you get my consent?
When purchasing VOULT products, we may ask you to provide certain information about yourself, such as your name, shipping/billing address, telephone number, email address, credit card information, etc. We also maintain a record of your online product purchases. Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to purchase products, or access certain services, offers and content on our web site as a guest.

How do I withdraw my consent?
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us please let us know by sending your written request via email to customercare@voult.com.au or mailing us at:
VOULT
PO BOX 9154 Brighton, Victoria Australia 3186

SECTION 3 - CONTEST AND PROMOTIONS

Email addresses that are submitted for entry in a contest or sweepstakes are used for the purpose of determining and notifying a winner. We may also use the email address to send follow up newsletters. You may, at any point of time, inform us that you are no longer interested in receiving our newsletter, and we will remove your e-mail address from further mailings. Once a prize is awarded in any contest or sweepstakes, information related to the winner will be maintained for internal administrative and auditing purposes.

SECTION 4 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 5 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard,
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

 

SECTION 6 - SECURITY

We use SecurePay to provide a secure environment for the authorisation of credit card and charge card transactions.  Confidential information including card details are encrypted using standard SSL 128-bit encryption technology.

 

SECTION 7 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


SECTION 8 - COOKIES

We may utilise "cookies" on the Website to collect information, in particular:
(a) Website usage by users, pages visited, time spent, items and information searched;
(b) IP addresses, to ascertain whether the user had visited the Website previously;
(c) to determine preferences set while the user was browsing the Website;


SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.


QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at customercare@voult.com.au or by mail at
VOULT
[Re: Privacy Compliance Officer]
PO BOX 9154 Brighton, Victoria, Australia 3186

Search our store